Privacy Policy

At Planted Heaven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal details such as name, phone number, email address, and shipping address
Payment information (processed securely via third-party payment providers)
Device information such as IP address, browser type, and browsing behavior
Order details and purchase history

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your purchases or inquiries
Improve our website and customer experience
Send updates, offers, and promotional messages (only if you opt-in)
Prevent fraudulent transactions and ensure security

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Payment gateways (e.g., Razorpay, Stripe) for secure transactions
Delivery partners for order fulfillment
Service providers who help us operate our business

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. All payment transactions are encrypted and handled by secure third-party providers.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services.

You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications at any time

To make any request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: theplantedheaven2022@gmail.com
📞 Phone: +91 9810629983

Last Updated: April 2026